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Baldrige National Quality Program Consulting

For organizations ready to achieve and sustain extraordinary levels of excellence, The Leadership Institute provides strategic and operational guidance on how to integrate the Baldrige National Quality framework throughout all levels of the organization. Baptist Hospital Inc., as the second healthcare recipient of the Baldrige award, serves as one example used by Leadership Institute experts to redefine what it means to be a role-model employer and caregiver. Our consultants work closely with senior leaders, management, and clinical and support staff to develop a systematic cascading of the Baldrige framework that builds a culture where excellence in everything is the only acceptable performance. The Leadership Institute, in conjunction with the Baptist Health Care team who successfully completed the stringent Baldrige application process, is uniquely positioned to guide the adaptation of our nation’s approach to business excellence to your organization’s singular vision.

For more information, please call (850) 469-7084 or visit www.BaptistLeadershipInstitute.com

 
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Remarks by John Heer

 
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